Refund policy

Noyraland.com Returns Policy

Items shipped from Noyraland.com, can be returned within 30 days of delivery, with some exceptions:

Digital Products

• Unless otherwise specified, downloads, links and purchases from the Noyraland store, are not returnable after purchase.

Fine Art

• Fine Art items with a value of $35 or more must be returned using a trackable shipping method. Items with a value more than $500 must also be insured.
• All product packaging (boxes, etc.) and certificates of authenticity and appraisal must be returned with the item.
• Any Fine Art item returned without original documentation will be rejected.
• Any Fine Art items that have been damaged, or otherwise altered after delivery, won't be accepted for return.
• Before sending a Fine Art return, photograph the item for your records.

Clothing and Accessories

• You can return clothing and accessories up to 30 days after the delivery date.
• A return shipping fee of $5.00 will be deducted from your refund due because the item is made-on-demand for you.

Customized Products

Customized products include products that are configured, personalized, or inscribed; for example, engravings, stamps, monograms, embroidery, embossing, etching, carving, or printing. Customized products sold by third-party sellers fall under the A-to-Z Guarantee. To file a claim for these items please note the following:

• If the products are damaged/defective upon arrival, or materially different from what was ordered.
• If there is a misspelling or error in the configuration, inscription, or design due to a mistake.
• All product packaging (such as boxes) and if applicable; certificates of authenticity, grading, and appraisal must be returned with the item. Products missing all their applicable tags are not acceptable for return.

Jewelry

• Jewelry  items with a value of $35 or more must be returned using a trackable shipping method.
• All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal must be returned with the item.
• Any items returned without original documentation will be rejected.
• Items that have been resized, damaged, or otherwise altered after delivery won't be accepted for return.